Customer friction isn’t always one big problem — it’s a hundred small ones.
Slow replies. Confusing help docs. Inconsistent experiences. They all add up.
If you're a one-person support team (or scaling fast), how do you reduce friction and build an experience that actually works for customers?
Join our upcoming Fireside Chat to hear how support ops can tackle friction at any stage of growth — from solo to scaled.
Get practical, real-world strategies to smooth out the bumps.
